Contact Us
Have questions about our properties or need assistance? We'd love to hear from you.
Office
123 Rental Street
Downtown District
New York, NY 10001
United States
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Send us a Message
Thank you for your message!
We've received your message and will get back to you as soon as possible.
Oops, something went wrong!
Please try again or contact us directly at info@exarentals.com or info@exarentals.nl
Frequently Asked Questions
What payment methods do you accept?
We currently accept all major credit cards, debit cards, and digital payment methods. Our payment processing is secure and encrypted for your protection.
What is the minimum lease term?
Lease terms vary by property. Some offer flexible short-term rentals (starting from 1 night), while others prefer longer commitments (3 months or more). Check individual property listings for specific requirements.
Can I cancel my booking?
Cancellation policies vary by property. Most offer a full refund if you cancel within 7 days of booking. Please review the specific cancellation policy for your chosen property before confirming your reservation.
Are there any hidden fees?
No! We believe in transparent pricing. The price shown is exactly what you'll pay—no hidden fees, no surprise charges. Any additional fees (like utilities or deposits) are clearly disclosed before you book.
How do I verify a property is legitimate?
All properties on EXA Rentals are verified by our team. Each listing includes verified photos, detailed descriptions, and reviews from previous tenants. We work only with reputable landlords and property managers.